Refund Policy

FuelTrack does not directly receive your complete payment-card details or independently reverse an app-store charge. Refund requests should be submitted through the store account used for purchase so the store can verify the transaction, payment method and applicable regional rules.

For a Google Play purchase, use your Google Play order history or follow Google's official refund request instructions. For a purchase from another supported app store, use that store's purchase history or support process.

You may also contact fueltrackpk@gmail.com for help identifying the correct process. Include your registered email address, purchase date, plan name and store order number. Never send your password, verification code or complete payment card details.

Refund eligibility depends on the store's rules, the time elapsed since purchase, the reason for the request, prior refund activity and applicable consumer law. Submitting a request does not guarantee approval. The store's decision and processing timeline control where it is the merchant of record.

Where a refund request is referred to FuelTrack for review, we will assess relevant account, entitlement and service information reasonably and consistently. Nothing in this policy limits any mandatory refund or consumer right available under applicable law.

Cancelling a subscription prevents future renewals but does not automatically refund the current or a previous billing period. Unless the store confirms otherwise, paid access generally remains available until the end of the current billing period. See the Subscription and Cancellation Policy for cancellation instructions.

If you believe a charge is duplicated or unauthorized, contact the app store and your payment provider promptly. FuelTrack support can assist with entitlement records but cannot access your complete payment credentials.

When a refund, charge reversal or purchase revocation is reported by the store or RevenueCat, the related paid entitlement may end immediately. The organization will move to the qualifying plan, and its limits will apply. Existing operational data is not automatically deleted solely because a refund was approved.

The Free plan has no subscription charge and is therefore not eligible for a payment refund.

For questions about this policy, contact fueltrackpk@gmail.com.