Legal
Account Deletion
Last updated: 27 July 2026 · Applies to fueltrackpk.com and the FuelTrack Android app
You may request permanent deletion of your FuelTrack account from within the Android app or by contacting us through the public request method below. You do not need to purchase a paid plan to make a deletion request.
Request deletion without app access
Email fueltrackpk@gmail.com from the address associated with your account and use the subject “FuelTrack PK Account Deletion Request.”
1. Delete your account in the app
- Sign in to the FuelTrack Android app.
- Open Settings, choose Account, then select Delete Account.
- Review the deletion notice and, if prompted, reauthenticate to confirm your identity.
- Confirm the permanent deletion request. We will process the request and may contact you if additional verification is needed.
2. Request deletion by email
If you cannot sign in or the in-app option is unavailable, send an email to fueltrackpk@gmail.com from your registered email address. Include:
- Your FuelTrack account email address.
- Your name and organization name, if applicable.
- Whether you want to delete only your personal account or, if you are the Organization Super Admin, the entire organization.
Do not send your password, one-time verification code or payment card details. We may request a reasonable additional verification step to protect the account from unauthorized deletion.
3. Before deleting your account
- Export any records you are authorized to keep. Deletion cannot be reversed after it has been completed.
- If you are the sole Organization Super Admin and want the organization to continue, transfer that role to another authorized user before deleting your personal account.
- If you have an active paid subscription, cancel it separately in Google Play or the store used for purchase. Deleting an account or uninstalling the app does not automatically cancel store billing.
4. Personal account deletion
When a personal account deletion is completed, we delete or de-identify the account profile, Firebase Authentication identity, organization memberships and other personal information associated solely with that account, subject to the limited retention described below.
Fuel entries, approvals or other business records created for an organization may belong to that organization. Such records may be retained only where required for the organization's legitimate records or by law, and personal identifiers will be removed or anonymized where reasonably possible. To delete the organization's complete dataset, the Organization Super Admin must request organization deletion.
5. Organization deletion
An Organization Super Admin may request deletion of the entire organization. After identity and authority are verified, this removes the organization profile, memberships, clients, vehicles, fuel entries, approval records and reports, except for limited records that must lawfully be retained. Organization deletion is permanent.
6. Processing time and confirmation
Verified deletion requests are normally completed within 30 days. We will notify you if more information is required or if a legal, fraud-prevention, security or technical reason requires additional time. We will confirm when the request has been completed.
7. Limited retention
We may retain the minimum information required for legal, financial, fraud-prevention, security or dispute-resolution purposes. Deleted information may also remain temporarily in protected backups until those backups are overwritten through their normal retention cycle. Retained information will not be used for unrelated purposes.
8. Delete data without deleting your account
To remove selected records while keeping your account, follow the Data Deletion Instructions.
9. Contact us
Questions about account deletion may be sent to fueltrackpk@gmail.com.