Data Deletion Instructions

• Eligible fuel entries and notes you submitted.
• Personal profile or support information that is not required to operate your active account.
• Company branch, vehicle, member or operational records when the request is made or approved by an authorized company Admin.
• Your full user account or, if you are the Company Super Admin, the entire company and its dataset.

1. Sign in to the FuelTrack Android app.
2. Open the relevant fuel entry, vehicle, branch or other record.
3. Select Delete where that action is available to your role, review the warning and confirm.
4. If a Delete option is not available, contact an authorized company Admin or submit an email request using the instructions below.

Export any records you are authorized to keep before deletion. Completed deletions cannot be reversed.

Email support@fueltrackpk.com from the address associated with your FuelTrack account and use the subject “FuelTrack PK Data Deletion Request.” Include:

• Your registered FuelTrack email address.
• Your company name, if applicable.
• A clear description of the data to be deleted, including relevant dates, vehicle names or entry references where available.
• Whether you want to keep your account active after the requested data is removed.

Never send your password, one-time verification code or complete payment card details. We may verify your identity and company authority before acting on the request.

To permanently close your user account or delete an entire company, follow the steps on the Account Deletion page. A company-wide request must be made by the Company Super Admin or another person who can demonstrate appropriate authority.

Some operational records are maintained on behalf of a company rather than an individual user. We may ask the Company Super Admin to confirm a request that would affect other users, approvals, reports or business records. If a record must be retained for a legitimate company or legal purpose, we will remove or anonymize personal identifiers where reasonably possible and explain the applicable limitation.

Verified deletion requests are normally completed within 30 days. We will contact you if additional verification, company approval or information is required. Requests involving multiple records or lawful retention obligations may require additional time, in which case we will provide an update.

Limited information may be retained where necessary for legal, financial, fraud-prevention, security, audit or dispute-resolution purposes. Deleted information may remain temporarily in protected backups until overwritten through the normal backup cycle. Any retained information is restricted to the purpose requiring its retention and is not used for unrelated purposes.

Deleting operational data may change totals, reports and approval history. Deleting selected data or an account does not automatically cancel a subscription purchased through an app store. To stop future renewal charges, follow the Subscription and Cancellation Policy.

Questions about data deletion may be sent to support@fueltrackpk.com.